CLEAR LINK's 24x7x365 Network Operations and Remote Monitoring services provide on-going management of networks crucial to business activities, as well as provide a high level of detailed network and device monitoring to assist in proactive alert, capture and response to issues before they become problems. The firm’s Remote Monitoring services improve network availability, reduce fixed and operating costs and provides measured assistance for day-to-day operations. The services are scalable from 5 users to more than 50,000 – providing a solution to fit any size organization and allow proper room for growth and compliance with carrier Service Level Agreements.
CLEAR LINK's Remote Monitoring services focus on the whole IT solution, giving an inclusive picture of the network, servers and applications – improving accountability and responsibility of network operations. CLEAR LINK's Managed Services maintains remote monitoring of network devices using Simple Network Management Protocol (SNMP) which captures events, network utilization data, environmental statistics and a baseline of operating cconditions. CLEAR LINK's Managed Services also utilizes an Online Network Monitoring System to provide remote access via an Internet-enabled enterprise network management system that provides real-time reporting status of all monitored devices and network systems.
CLEAR LINK's Managed Services Web-enabled trouble ticket system provides secure access to trouble tickets that include detailed information related to specific events. In addition, the service provides centralized tracking for information on all events providing detailed status to all those involved. |