CLEAR LINK Networks, Inc.
Co-Location, Hosting, Support Services, Consulting Services, Telecommunications



MTU/MDU Managed, Guaranteed Internet & Phone Services

Why Choose CLEAR LINK Networks for Business Continuity & Disaster Recovery Planning?

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24x7x365 End-User Support 24x7x365 End-User Support - With CLEAR LINK's engineered solution, no technical expertise is required as 100% of the user support calls are handled by our technicians - freeing up your staff to concentrate on serving your tenants.

Real-Time Network Monitoring Real-Time Network Monitoring - CLEAR LINK's Network Operations Center (NOC) manages and monitors the health of the network, connectivity and quality of service to ensure that your service runs smooth.

Fkexible Rate Models Flexible Rate Models - CLEAR LINK's Wi-Fi solution allows you to decide whether or not to charge for the service, who to charge, how to charge and where to charge. For example, you could offer both a FREE low-speed service and a fee-based high-speed service at the same location.

Security Security - CLEAR LINK utilizes industrial-grade security and authentication tools to protect your tenant's private information.

Rapid Provisioning Rapid provisioning - Utilizing a mix of both Hard-wired and Wi-Fi services, turn-up of customer circuits in most buildings can be accomplished within 36 hours (in some buildings, it is "instant-on")

Business Class IP-PBX Phone Service Business Class IP-PBX Phone Service - All the features of the "expensive phone systems" without the expensive prices (includes Voicemail to email, Fax to email, Find-me-Follow-me, Call Recording, ACD Call Queues, Multi-Office support, Remote Teleworker Support and much more!)

Service & Support Support & Service - Our on-site technicians are LOCAL - and are dispatched usually the same day! Telephone-based support is NEVER OUTSOURCED OVERSEAS, you'll always get a local technician who works and lives near you!

    		 

    CLEAR LINK Networks provides services through (primarily) Microwave and Wireless backhaul links with clear line-of-site (CLOS) to one of our points of presence (POP).  While the methods for offering services vary, one thing is certain; the service MUST BE FLAWLESS, for your tenants, as well as your staff.

     

    Every building serviced by CLEAR LINK includes redundant links (mixed between 60 GHz, 5 GHz and 2.4 GHz – depending on the site and distance to our POP) and some sites may include on-site DS1/DS3 fail-over for guaranteed 100% uptime.

    What services do you offer?

    CLEAR LINK offers a mix of solutions to fit customers of any size or complexity.  From standard high-speed internet connectivity to managed IP-PBX telephone services.  Our product offerings include the following services:

    • Shared and Dedicated internet connectivity
    • Managed Firewall Service
    • Public IP Addresses (ability for customer’s with servers to host email and VPN)
    • Server Co-Location
    • Web Design & Hosting
    • IP-PBX telephone service
    • WI-FI access to tenants 

    Our engineers and sales staff understand that one size does not fit all. CLEAR LINK offers flexible pricing packages available to meet your tenant’s needs since today’s small and mid-sized companies need the same reliable and sophisticated communication capabilities as fortune 500 companies.

    In the past, building owners had to spend thousands of dollars and install equipment to provide high-speed internet. With highly stable fiber optic and microwave communications, any office building can offer big-company high speed dedicated communication solutions. In addition to internet connection, web/email hosting and co-location services can also be provided. The result; high customer satisfaction, an attractive selling point, and you don’t pay to provide services for vacant offices.

    • Expand your services incrementally funded by service revenues.
    • Offer your current and prospective tenants cutting-edge services that your competition doesn’t.

    How reliable are your services?

    Quality and consistency of services delivered to our customers is our goal. CLEAR LINK’s 24x7x365 Network Operations Center (NOC) features real-time monitoring through industry-leading monitoring and management software. Staffed and monitored around the clock, you and your tenants can be confident that the end-user experience far surpasses what your tenants expect and pay for.

    Example 8 Hour Utilization Report
    Example Network Health Measurement

    How do you support your services?

    With any CLEAR LINK Networks service agreement you get super fast technical support. Our technicians are LOCAL and dispatched on-site and in most cases the same day! Telephone tech support is answered in 5 minutes or less. Say goodbye to staying on hold for hours. All support services are handled in-house and NEVER OUTSOURCED OVERSEAS - you’ll always get a local technician who lives and works near you.

    Call Center Stats for 01-2008 through 10-2008
    • Answered calls: 93.6%
    • Average answer time: 22 seconds
    Actual Call Center Stats by Month
    Actual Call Center Stats by Hour
    		 
     

    >> CLEAR LINK DC & DR Overview

      (c) 2010 CLEAR LINK Networks, Inc
      319 Clematis Street #301 * West Palm Beach, FL 33401
      t: 561-253-6500 * f: 561-253-1001
       
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