CLEAR LINK Networks has earned solid, real world experience in IT consulting through its operation and maintenance of customers’ IT infrastructures nationwide. The company leverages this professional experience by support and response for multiple operating systems and network equipment, allowing the customer to concentrate on their core business without the worry of managing a technical department.
CLEAR LINK offers the following consulting & on-site services: Consulting Options - Hourly (Dispatch)
- Daily (Scheduled)
- Weekly (Scheduled)
- Full-time (Scheduled)
Management of Network Servers - Multiple operating systems (Windows NT and 2000, Unix, Novell)
- Network application services (MS-Exchange Server, MS-SQL, Backup Exec, Symantec Anti-Virus, Apache WebServer)
- Application availability and response
- Network services (Printing, Login, DHCP, WINS, DNS)
Desktop Support - Desktop application support
- Hardware troubleshooting
- “How to” support
- Patches, updates, application installation and file transfers
Server Support - Server application support
- Operating system support
- Patches, updates, application installation and file transfers
- Management of standard server tasks (daily, weekly and monthly)
Network Infrastructure Support - Troubleshooting
- System updates
- Configuration changes
24x7x365 Help Desk Response and Management - Trouble tickets by system
- Resolution time
- Maintenance schedule and completion
- Recommendations for improvements
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