Standards of conduct have been developed for the staff, so that all employees adhere to a consistent set of guidelines regarding appropriate work performance and related behavior. Employees are expected to conduct themselves in a professional manner at all times and are not to engage in behavior that would be detrimental to the business and/or reputation, constitute a violation of the company’s policies or jeopardize the safety of others. Any conduct, behavior, or attitude inconsistent with these principles may result in a need to evaluate an employee’s willingness to act responsibly and demonstrate a commitment to the Company through his or her behavior.


Miscellaneous Rules of Conduct

As an employee you are expected to use sound judgment and respect the rights of fellow employees and clients to maintain a safe, comfortable and congenial environment. Making a comprehensive list of all the possible kinds of conduct that would be considered as inappropriate is impossible. Examples of some of the general types of conduct that will not be allowed are:

Professionalism

Failure to adhere to personal appearance and/or dress requirements.
Threatening, intimidating, coercing, or fighting with co-workers/visitors.
Gambling or participating in illegal games of chance on the premises.
Engaging in illegal or unprofessional conduct on the premises.
Using obscene, abusive language; spreading rumors or malicious gossip.
Accepting private employment, gifts or gratuities from tenants, family members, or organizations conducting business with the Community.
Soliciting or collecting contributions without prior approval of the Administrator.
Bringing children to work without prior approval of the Administrator or his/her designee.
Receiving non-business visitors during working hours.
Infringing on the rights of fellow staff, prospects or clients by displaying objects, giving messages or wearing clothing that is provocative, insulting or harassing to any particular group or individual.
Sexually harassing or failing to report harassment.
Protecting others who break these and other policies or commit illegal acts.
Use of Property

Failure to keep work space and common areas clean and tidy.
Neglecting, mishandling or destroying property, equipment, or supplies.
Being careless or wasteful with property belonging to the company.
Using equipment and supplies for personal use without prior approval
Using the telephone for non-emergency or unauthorized calls.
Posting or removing notices, signs and/or leaving unsolicited literature on the company’s property without prior approval of the Supervisor.
Employment Requirements

Failure to adhere to established policies and procedures.
Failure to meet in-service, training, licensure, or other conditions of employment.
Maintenance of Records / Files

Failure to record required personnel, client, or other information.
Falsifying personnel, client or other records.
Purposely giving wrong information when reporting hours worked or tasks completed.
Falsifying any document.
Work Schedule

Excessive absenteeism or tardiness.
Refusing to work assigned times.
Overstaying unpaid leave, vacation or other time off.
Working overtime without prior authorization.
Overstaying work time by checking in early or out late; remaining after checkout.
Leaving the building or adjacent grounds during work hours without approval.
Smoking, eating or taking breaks in unauthorized places and/or times.
Job Performance

Failure to communicate with clients, co-workers, supervisors, and/or visitors appropriately.
Failure to provide client services.
Unwillingness to perform duties for job position as assigned; unsatisfactory work performance.
Refusal to obey orders or instructions of your supervisor.
Providing unauthorized or prohibited services.
Safety

Failure to report an on-the-job injury or illness.
Failure to follow reporting and/or treatment procedures for workers’ compensation claims.
Failure to take action to remedy an unsafe condition(s).
Failure to know and follow proper procedures for lifting, transferring and/or other potentially hazardous tasks associated with job performance.
Using equipment or supplies in an unsafe manner.
Failure to know or follow fire, life safety, emergency, or security procedures.
Other

Verbal, physical or psychological abuse of a client, co-worker or visitor.
Reporting to work under the influence or consumption on the premises of alcohol or illegal drug(s).
Possession of firearms, illegal drugs and/or weapons on the premises.
Theft from the clients, co-workers, visitors or Clear Link Networks.
Making false accusation(s) against the company, co-workers or clients.
Employees who act in these or other unacceptable ways will be subject to disciplinary action, up to and including immediate dismissal.